The Bird, Bath

Really lovely staff and a very warm and informative welcome from Ellen. Comfortable lounge with complimentary soft drinks and sweets was a nice touch. Nice to have fresh milk on hand for tea and coffee in the room without having to ask. Easy 10 minutes walk into Bath. Lovely views from our room over the cricket pitch to the Abbey. Breakfast was well cooked and delicious, generous amounts of coffee. The bed was comfy and the shower was really good. Towels were amazing - big and thick.

Location excellent. Large group went for family wedding. Bride/groom, parents/grandparents, grandchildren and friends. Nothing too much trouble for the staff, very helpful and friendly.

A cute boutique hotel with a quirky lobby. We stayed with our dog and they were very accommodating, and provided the dog bed and a treat box for the furry guest. Doug at check-in was very friendly, and made sure we were comfortable. This is a good hotel for dog owners as there are 2 parks not far away for nice walkies. Shower was good with ample hot water and strong water pressure.

Small, intimate boutique hotel feel for a relatively large hotel. The staff were amazing. They recommend a lovely restaurant, Raphael, as there was a Christmas function in the hotel. Beautiful breakfast, though if you prefer a buffet style it's table service only. Easy flat walk into the centre. Only takes ten minutes. You are able to leave the car in the car park for a good while after check out. Some lovely complimentary touches , fresh milk, sweets etc. Decorated beautifully for Christmas.

Outstanding customer service - very warm welcome, even personalised welcome card, personally shown to room, complimentary snacks and refreshments, and even offered bottled water for my journey when I left! Ample parking on site (although there was a charge for this, but reasonable), and just a few minutes walk from the centre of Bath. Beautifully clean and lovely decor.